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Wi-Fi, internet security, connection troubleshooting, and networking for small businesses. All written in-house.

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Satellite Internet Rules in Indonesia

Satellite internet feels like a gadget you just buy and set up. Under the rules, it's still a telecom service with the same obligations.

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Network Device Warranties and Consumer Rights

"Under warranty" on a shop page can mean three very different things, and the difference only shows when the router dies in month eight.

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Moving Your Internet Subscription

The costliest mistake when moving house is cancelling first, then discovering the new address is outside the service area.

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Wi-Fi Frequency and Transmit Power Rules

Wi-Fi uses licence-exempt spectrum, not rule-exempt spectrum. The limits sit on transmit power, permitted channels, and device certification.

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Internet Cable Across a Neighbour's Property

A fibre cable run across a neighbour's roof without asking is a common source of disputes, and almost always preventable with one conversation before the technician climbs the ladder.

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Understanding a Business Internet SLA Before You Sign

99.5% sounds almost perfect. Over a year it still allows the internet to be down for more than a day and a half, and the compensation is often smaller than people imagine.

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Content Filtering Duties for Public Wi-Fi

Filtering and monitoring are not the same thing, and only one of them is expected. Telling them apart saves a great deal of unnecessary work.

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Log Retention Duties for Wi-Fi Providers

Keeping usage records sounds like the safe move. Keeping the wrong ones, or keeping them too long, creates obligations you didn't have before.

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