Rules on Collecting Customer Data
Collecting a customer's phone number makes you a personal data controller. The obligations are not heavy, but nearly all of them have to be in place before the first record arrives.
Regulation
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Guides
Wi-Fi, internet security, connection troubleshooting, and networking for small businesses. All written in-house.
Security
How to Hide Your Wi-Fi Name, and Its Limits
A hidden name does not make a network invisible. It merely stops announcing itself, while your devices start shouting instead.
Networking
How to Share a Printer over Wi-Fi
A printer that suddenly vanishes from the list almost always has one cause: its address changed. Giving it a fixed address solves it for good.
Security
Mobile Banking Security on Public Wi-Fi
The advice "don't open your banking app on public Wi-Fi" has been circulating for years. Some of it still holds, but the real threat has moved elsewhere.
For Business
Choosing a Business Internet Plan
Business plans cost two to three times more, and the speed figures are often identical. What you're actually paying for isn't speed.
For Business
How to Set Up Wi-Fi Vouchers for Your Business
Vouchers solve two problems at once: a password that leaks across the whole neighbourhood, and usage nobody controls. The equipment is cheaper than people expect.
Troubleshooting
How to Reset a Router to Factory Settings
A reset also erases the configuration the technician entered on installation day. On a fibre subscription, that can mean no internet until they come back.
Troubleshooting
Router and Modem Indicator Lights Explained
A red light does not always mean broken hardware. Most of them point to something outside the house, and that decides whether you need to phone anyone.
Security
How to Block a Wi-Fi User Who Is Piggybacking
Blocking per device cuts them off today, but rarely survives a week. Modern phones simply randomise their address and reappear as something new.
Security
How to Change Your Wi-Fi Password on a Home Router
The most common confusion: there are two passwords on a router, and people change the wrong one. Tell them apart before you start.
Troubleshooting
How to View Saved Wi-Fi Passwords
Your device stores the password for every network it has joined. Showing it again takes two to four taps, and differs by system.
Networking
How to Set Up Two Wi-Fi Routers on One Network
There's really only one common mistake: the cable goes into the WAN port. The result is two separate networks instead of one.
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